Refund & Return Policy

Return any product in new condition within 30 days for a refund.

Original shipping charges are non-refundable unless the error is due to Firefly Homeford. Special orders, holiday items, and glass vases have a 25% restocking fee. Customized and personalized items are nonrefundable.

Please note that Firefly Homeford policies differ from Firefly Homeford Direct policies.